Richfield Concrete's Customers Tell Us What They Think

Hi Tom: I want to express my thanks for the wonderful job Gary, Tony, and Sam did in completing my new patio. They were hard-working, tireless, very helpful, and worked closely with me to ensure I was pleased with the final result. I will be sure to refer all my friends and neighbors to your company should they have any concrete/asphalt needs — THANK YOU!!!!!!!!!!!
– Jan L. – Minneapolis

Just a note to say thank you for the terrific job on our project. The porch, sidewalk and steps are GREAT! We’ve already had a couple of people comment on how GREAT it looks. We would readily recommend your company to anyone looking for work done. Again, THANK YOU SO MUCH!
– Teresa & Bruce – Minneapolis

Thank you for repairing my apron. It says a lot for the company that you responded to my concern in a timely and professional manner. Even more so impressive that it was two years since you installed the apron. When I sent the photos and explained the problem you responded in a positive manner and suggested a great solution to my problem. In today’s world of mega corporations and automated responses to inquiries by customers it is great to see a company where people respond in a positive and professional manner to customer problems. I have recommended you to all the neighbors and hope you get some business from my recommendation. Thanks again
– Dick D., Minneapolis, MN

Thanks for the professional work from start to finish
– Jason, Inver Grove Heights, MN

Tom, Thank you so much for the driveway and new sidewalk. They both look excellent and I believe have increased the value of our home. I really appreciated how you dropped by to see how the job was progressing. That alone speaks volumes to me. You have a great company. I enjoyed working with you. I will definitely recommend you and will call on you again when the need arises.
– Dave, Eagan

Just a note to say thank you for the terrific job done. The porch sidewalk and steps are great. We’ve already had a couple of people comment on how great it looks. We would readily recommend your company to anyone looking for work done. Again thank you so much!
– Bruce and Teresa C., St Paul, MN

Thank you for being so great to work with. I love our new driveway, it looks so nice. Thank you for working on it right away. My husband will be so happy I will recommend you guys to anyone. You do great work and get back on emails and call quickly.
– Lyndsey C., Minnetonka, MN

We feel that we got a great value for the dollars we invested. Thanks so much and may your company continue to create satisfied customers.
– Phil & Judy G., Plymouth, MN

I just want to express my thanks and appreciation for a job well done. The good work and professionalism was most evident; from the first process, the tear out of my old driveway, thanks Sherman for taking the care necessary to not disturb my rock retaining walls. What an expert. Then the crew that laid my new blacktop did a fine job considering the curbing and working the blacktop between the rocks of the retaining walls. Also the two guys that came later to repair a couple of cracks that developed. Good work and great attitude by the whole crew. A good experience from a fine company.
– Roger H., Apple Valley, MN

In 2023 we decided to have our slowly crumbling concrete driveway completely redone, mainly because
of many increasingly difficult drainage issues, a few of which threatened our house’s foundation, often
resulting in run-off into the basement. Part of the problem was that the 85’ slope from our garage slab to
the street was extremely slight, barely offering even the standard minimal pitch required for proper
drainage.

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We requested 6 estimates for a properly draining replacement given the existing poor drainage issues. Of
the 6, 3 simply measured the area (probably to simply estimate the amount of concrete necessary to do a
basic replacement), 1 simply eye-balled the area, and only two brought laser levels to help determine the
exact topology of the area from the garage slab to the curb.

The 4 contractors that simply measured or only looked at the area all offered similar estimates but with
the caveat that they could not guarantee adequate drainage, and that we may need to just live with some
continuing water problems once the replacement was complete. Of the remaining 2 contractors who
brought laser levels to make precise measurements of the existing elevations, only Richfield Asphalt &
Concrete offered an estimate comparable in cost to the other 4, while the other one declined to offer an
estimate, stating concerns over his ability to guarantee adequate drainage. The estimate we accepted
was from Tom, of Richfield Asphalt & Concrete, who impressed us with his detailed analysis of the entire
area and confidence in a final design that could offer the correct amount of drainage.

The replacement was completed in late summer 2023, on schedule and with minimal disruptions.
Although the majority of the old drainage issues were adequately resolved with the new driveway, we did
notice a few puddling low spots during the winter and following spring, and asked Tom to assess whether
these areas might become problematic in the future. He came out, did a few tests and offered to repair
the areas affected as necessary, and at no additional charge.

To conclude this rambling story, Tom and Richfield Blacktop & Concrete came back in the summer of
2024 and removed and repoured all of the questionable areas as necessary, to the extent that we now
have zero puddling and all water is directed mainly into the street, which was obviously the original intent.
In our opinion, Tom and Richfield Blacktop & Concrete went above and beyond what a normal contractor
might have done in this situation, and we can definitely recommend his design skills and solid
commitment to quality, to anyone needing such repairs or new installation work. Our final driveway is
almost a work of Art!

Thanks Tom!

– Edward, Crystal, MN